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Membership FAQ

What is the Precious Moments Collectors’ Club® and when did it start?

The Precious Moments Collectors’ Club® has values rooted in its motto of “loving, caring, and sharing”. Established in 1981, the Club provides a forum for Precious Moments enthusiasts by offering Members’ Only exclusives as well as a sense of community. Since the Club’s launch, hundreds of thousands of Members have celebrated the message behind the Precious Moments collection.


What do I receive for being a Member?

With your paid 2021 Club Membership, registered through U.S. Club Headquarters, you receive the exclusive Symbol of Membership Figurine Believe In Pure Beauty and the following benefits*:

  • PERSONALIZED membership card

  • FREE one-year subscription to the digital MOMENTS Magazine, the official publication of the Precious Moments Collectors’ Club®

  • FREE shipping on eligible purchases made through PreciousMoments.com and Precious Moments Mail Order Division

  • FREE figurine and doll personalization on eligible products purchased through PreciousMoments.com and Precious Moments Mail Order Division

  • EXCLUSIVE ability to purchase 2021 Members’ Only Figurines Beauty Is In The Little Things, Life Is More Beautiful With A Friend, and Trust In The Beauty Of Love

  • EXCLUSIVE invitation to join the Precious Moments Collectors’ Club® Facebook group

  • EXCLUSIVE ability to earn Share Love Rewards Points 3 times faster

 
As a Club Member, how do I acquire Members’ Only Figurines?

Club Members are offered the opportunity to purchase exclusive Members’ Only Figurines during the Club year.

CLICK: to order online through PreciousMoments.com

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

MAIL: the completed order form and payment found in the Symbol of Membership package to

PRECIOUS MOMENTS COLLECTORS’ CLUB
4105 CHAPEL ROAD
CARTHAGE, MISSOURI 64836 U.S.A.

Not yet a Club Member? Click here for more information on how to purchase your membership today!


I do not live in the United States, can I still join the Club?


Yes! Precious Moments enthusiasts from around the world are welcome to join the Club.

Residents of China, Hong Kong, Philippines, and Singapore: contact Precious Thoughts retail locations (https://preciousthoughts.co) for membership details.

All others, contact U.S. Club Headquarters:

CLICK: to order online through PreciousMoments.com

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

Club Members with shipping addresses outside of the United States are not eligible for Free Shipping benefit. All import taxes, custom duties, and associated fees are the responsibility of the customer.

 

What is a Charter Member?


Members who joined the Precious Moments Collectors’ Club® in 1981 and remained active Members through the current Club year are designated as Charter Members. These first-year Members are eligible to receive a Charter Member Kit, which includes a “Charter Member” understamp and “CM” item number.

 

How do I get my story published in the digital MOMENTS Magazine?


We encourage one and all to Share The Gift Of Love. Share your story of how you share your love of Precious Moments, how a particular figurine has impacted you, or how your meeting with a Precious Moments VIP touched your life and we might use your story or photos in an upcoming issue of MOMENTS Magazine, our website, or other publication.

EMAIL: Club@PreciousMoments.com

MAIL:  PRECIOUS MOMENTS COLLECTORS’ CLUB
4105 CHAPEL ROAD
CARTHAGE, MISSOURI 64836 U.S.A.

Precious Moments Family of Companies, Inc. reserves the right, but not the obligation to accept, review, consider, publish, edit, use, redistribute, destroy, or delete any submission, wholly or in part, and/or the name and location of the submitter (if deemed applicable) for commercial use, advertising and/or promotion of Precious Moments Collectors’ Club® and/or Precious Moments Family of Companies, Inc. All submissions become property of Precious Moments Family of Companies, Inc. and are not subject to copyright, royalty or other compensation, monetarily or otherwise. Submissions may not be acknowledged and will not be returned. All submissions are subject to the published Privacy Policy of Precious Moments Family of Companies, Inc.


Are there any Precious Moments events exclusive to Club Members?


Club Members and non-Club Members alike are invited to attend Precious Moments’ sponsored events. Club Members receive advance notification of certain events, including the Precious Moments Family Reunion Event, VIP Signing Events, and the Precious Moments Collector Cruise through MOMENTS Magazine and via email.



Why did my renewal date change from my original join date?


Beginning in Fall 2019, all renewal dates are calculated on a 12-month calendar from the renewal month, instead of from the join date.

For example: Jane’s original join date is October 7, 1999. In 2019, she renewed her membership on November 1. Jane’s 2020 Club membership will renew on November 1, 2020.

 

Why have I not received my renewal notice?


We do not want you to miss out on any of the benefits of Club membership. Please contact U.S. Club Headquarters to ensure we have the correct mailing address on your account. 

CLICK: to view, update, or edit your mailing address in your PreciousMoments.com shopping account. Click here to log into your PreciousMoments.com shopping account. Once logged in, click “Addresses” under the My Account tab.

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

EMAIL:
Club@PreciousMoments.com



Are Symbol of Membership Figurines or Members’ Only Figurines guaranteed to be in stock?


Our Club Members are some of our most valued customers and we strive to deliver the best service and experience. Precious Moments Company guarantees the Symbol of Membership Figurine and Members’ Only Figurines are available to paid Club Members in the current 12-month calendar year (January – December). Sorry, we are not able to guarantee availability of Charter Member Kits.

Club Member benefits last for 12-months from your join or renewal date, so availability of your exclusive Club figurines may be limited depending on your join or renewal date and the popularity of the items.


How do I claim my Free Shipping and Free Personalization benefits?

  • Free standard shipping is available to all paid Club Members registered through U.S. Club Headquarters shipping to District of Columbia and the 50 U.S. states, including APO/FPO addresses.

  • Free personalization on select items is available to all paid Club Members registered through U.S. Club Headquarters. Not all items are eligible for personalization. Personalization character limits apply.

CLICK: to order online through PreciousMoments.com. Log in to your Precious Moments shopping account to redeem your benefits on qualifying purchases made through PreciousMoments.com. No additional coupon code is necessary!

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

MAIL: the completed order form and payment from your Mail Order catalog to:

PRECIOUS MOMENTS MAIL ORDER
4105 CHAPEL ROAD
CARTHAGE, MISSOURI 64836 U.S.A.

 


Can I gift a Club membership?

Yes! Membership to the Precious Moments Collectors’ Club® is the perfect way to Share The Gift Of Love with friends and family.

CLICK: to order online through PreciousMoments.com. Log in to your PreciousMoments.com shopping account. Click “This membership is for a friend” on the Collectors’ Club information page. We can ship the Symbol of Membership Figurine to your friend or to you – just enter the shipping information during checkout.

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

MAIL: the completed order form and payment from your Mail Order catalog to:

PRECIOUS MOMENTS MAIL ORDER
4105 CHAPEL ROAD
CARTHAGE, MISSOURI 64836 U.S.A.

 

Are Collectors’ Club figurines available from retail stores or online retailers?
Precious Moments Collectors’ Club® Symbol of Membership and Members’ Only Figurines are only available for purchase through PreciousMoments.com and the Precious Moments Chapel Gift Shoppe in Carthage, Missouri. Membership verification is required for purchase of Members’ Only Figurines.

We do not want you to miss out on any of the benefits of Club membership. Please contact U.S. Club Headquarters to activate your membership.

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

EMAIL: Club@PreciousMoments.com

I purchased my Symbol of Membership Figurine from a retailer. How do I activate my membership?

Welcome to the Precious Moments Collectors’ Club®! We do not want you to miss out on any of the benefits of Club membership. Please contact U.S. Club Headquarters to activate your membership.

CALL: 1-877-4-YOUR CLUB to speak with our Customer Care Specialists

EMAIL: Club@PreciousMoments.com

*Restrictions apply. Visit www.PreciousMoments.com/promotion_club-2021 for details.