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Privacy Policy, www.PreciousMoments.com; www.MyPreciousMoments.com

Effective June 12, 2017

I.       Privacy

a.  Information We Collect

Your information and information about the device or computer used to access the Site may be collected in a variety of ways, for a variety of purposes. The following are ways your information may be collected.

(i)      Via Direct Response: When you participate in offers or promotions or register for or access a free account, you may directly disclose information about yourself, your family or your interests, including but not limited to: name, email address, billing or shipping address, telephone or fax number, employer, date of birth or age, gender, demographic information, username or password.

(ii)    Via Social Media Platforms: If you access or use third-party social networking platforms, such as Facebook, Twitter, Instagram or Pinterest, participate in promotions hosted with these providers, or log in to your Site account using your Facebook or Twitter profile, we may receive personal information, including access to your contacts list, which you shared with these providers. Please review the privacy policies for each of these platforms to understand how you may control information with each provider.

(iii)   Via Cookies, Web Beacons or Similar Technologies: Cookies are not required to use or browse the Site, however, some of our services may require the use of active cookies. Through these and similar technologies we may collect information including but not limited to: device type (desktop, tablet, mobile), browser type, operating system, IP address, installed fonts and email and browser habits, to determine traffic patterns and other web demographics. Check your browser options to set up or modify cookie settings specific to your device.

(iv)    Via Third-Party Sources: From time-to-time we may obtain information about you from other sources not directly related to PMFOC. These companies may provide your: name, email address, username for social media platforms, postal address, birth date or age, gender, demographic information, household demographic information, interests, hobbies, product preferences and other publicly observable activities including blogs or online postings.

 b.  How We Use Shared Information

(i)      Within PMFOC: All personal information collected is used to provide you with information, materials, services and products to customize and optimize your Site experience, to improve our websites, product and promotional offerings.

(ii)    With Service Providers: Information, including your personally identifiable information may be shared with service providers including but not limited to social media platforms, in order to facilitate ease of log-in and maintenance of your Site account and to administer or supplement our Site content.

(iii)   With Trusted Third-Parties: From time-to-time PMFOC makes its customer mailing lists available to carefully screened companies offering products and services that may be of interest to our customers.

(iv)    By Law or Legal Process: Personal information may be disclosed to third-parties to protect the legal rights of PMFOC or those of the users of the Site, to prevent or investigate fraud and/or to comply with the law or in response to legal process or a request for cooperation by a governmental entity, whether or not our cooperation or response is required under law.

 c.  Financial Information Security

PMFOC is committed to keeping your financial information private, safe and secure. All payment transactions occur in a secure area of the Site, protecting your information from loss, misuse or alteration.

At the beginning of the checkout process, a pop-up window may appear notifying of your entrance to the secure area of the website. Other indications may include: the web address (URL) changing from http to https and/or a key or closed lock icon appearing on the lower right- or left-hand corner of the screen or in the URL bar.

PMFOC uses Secure Socket Layers (SSL), the industry standard in encryption technology to create a secure connection between our system and yours to transfer information to process purchases.

PMFOC also has procedures in place to safeguard information collected and audit our security practices.

Despite our best efforts and intentions, we cannot absolutely guarantee the security of any information transmitted online. All information transmitted online is done so at your own risk.

 d.  Publicly Viewable Features

(i)      User-Generated Content: Some aspects of the Site may contain interactive areas allowing users to upload or post information, comments, feedback, photographs or other content, which may be visible to other users or visitors to the Site. Parties should be aware all content, including personally identifiable information, photographs and other content, posted within these interactive areas can be read, shared and used by others at any time, without the knowledge of you or PMFOC. Use of these features may result in unsolicited messages or comments from other parties via email, postal mail, telephone, fax, the Site, or social media platforms. Use of these features may result in your content being transmitted via social media or other unsecure platforms without your knowledge. PMFOC makes no representations and undertakes no obligations as to the security or use of information voluntarily uploaded or posted within these interactive areas of the Site.

(ii)    Exported/Shared Content: Some aspects of the Site allow users to export or share content with others outside of the Site via email or social media. In order to support these features, information provided, including the name, email address, or social media username or log-in identifier of you or the recipient may be temporarily saved for marketing, troubleshooting and fraud-prevention purposes. Use of these features may result in unsolicited messages from other parties, not directly affiliated with PMFOC. Use of these features may result in your content being transmitted via social media or other unsecure platforms by other users or visitors without your knowledge. PMFOC makes no representations and undertakes no obligations as to the security or use of information voluntarily shared within these interactive aspects of the Site.

 e.  Children’s Policy

The Site is not directed to children. We will not knowingly request or collect information from children under the age of eighteen (18).

 f.  Applicable Law and International Users

All matters relating to this Site shall be governed by the laws of the State of Missouri and the laws of the United States of America. By using, visiting or accessing any portion of the Site you agree to be bound by the laws of the State of Missouri and the United States of America, without regard to your actual, physical location. If you are located outside the United States and you contact us, upload or post content within any interactive section of this Site, enter personal information via a transaction, referral or the creation of a Shopping Account, or utilize any function of the Site, please be advised by submitting such information you explicitly authorize the transfer of such information to the United States for processing, use or archive within the United States in accordance with these Terms.

 g.  Changes To Privacy Policy

PMFOC reserves the right to modify or replace, wholly or in part, this Privacy Policy at our sole discretion, at any time, without notice. Unless otherwise stated this Privacy Policy applies to all information collected by or through any site displaying an authorized link to this Privacy Policy.

 h.  Consent

Your use of this Site signifies your assent to all the terms of this Privacy Policy and the Site’s posted Legal Terms and Conditions. If you do not agree with all or part of this Privacy Policy or the accompanying Terms and Conditions, please discontinue use of this Site and do not transmit to PMFOC any information, personal or public, for any purpose.

 i.  Control Over Your Information

(i)      Opt-Out: You have the right to review and/or update all personal information you previously submitted to PMFOC on this Site. To opt out or delete your Shopping Account, contact Customer Service either via phone or post.

Toll Free Call: 800-358-0842 January 1 – September 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm; October 1 – December 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm, Sunday 9:00am – 5:00pm CT

Mail to:

Precious Moments Co., Inc.
Attn: Customer Service (Mail Order)
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.

(ii)    Do Not Track and Similar Mechanisms: Some web browsers may transmit “do not track” signals to websites visited. Check your web browser to adjust settings specific to your device. Despite our best efforts and intentions PMFOC cannot absolutely guarantee the security settings your browser transmits to our system. In the event Do Not Track standards are implemented on a state or federal level PMFOC will revisit its policies and procedures to ensure its absolute compliance.

 j.  Unsolicited Submissions:

It is the policy and practice of PMFOC to not knowingly accept or consider unsolicited materials, regardless of their source, including without limitation: ideas, suggestions, notes, articles, proposals, concepts, characters, designs, developments, drawings, plans or other information or materials related to new product, modifications to existing product, marketing or promotions, processes and/or product names, collectively referred to as “Unsolicited Material”.

Any similarity between Unsolicited Material and the creative works, services, products, plans, procedures and/or policies of PMFOC is purely coincidental. In accordance with this practice, PMFOC requests you refrain from submitting any Unsolicited Material to PMFOC via email, the Site, phone, mail or fax. If such Unsolicited Material is submitted, despite our request not to receive Unsolicited Material, the following terms apply to that submission, regardless of any request or direction of any accompanying letter, memo or note: (1) PMFOC reserves the right, but not the obligation to accept, review or consider the submission; (2) Unsolicited Material, its contents and attachments automatically become the property of PMFOC without any compensation to sender; (3) PMFOC reserves the right to delete, destroy, use or redistribute the submission, wholly or in part, for any purpose, in any way; (4) PMFOC is under no obligation to keep the submission, its contents or attachments confidential.

 k.  Contact Us

(i)      PreciousMoments.com: For questions or concerns related to Precious Moments Mail Order division or PreciousMoments.com contact Customer Service either via phone or post.

Toll Free Call: 800-358-0842 January 1 – September 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm; October 1 – December 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm, Sunday 9:00am – 5:00pm CT

 

Mail to:

Precious Moments Co., Inc.
Attn: Customer Service (Mail Order)
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.

(ii)    Share The Gift Of Love Rewards: For questions or concerns related to this Privacy Policy, contact Customer Service either via phone or post.

Toll Free Call: 800-358-0842 January 1 – September 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm; October 1 – December 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm, Sunday 9:00am – 5:00pm CT

Mail to:

Precious Moments Co., Inc.
Attn: Customer Service (Mail Order/Rewards)
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.

(iii)   MyPreciousMoments.com: For questions or concerns related to MyPreciousMoments.com contact Customer Service either via phone or post.

Toll Free Call: 800-358-0842 January 1 – September 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm; October 1 – December 1 Monday – Friday 7:00am – 7:00pm CT, Saturday 8:00am – 5:00pm, Sunday 9:00am – 5:00pm CT

Mail to:

Precious Moments Co., Inc.

Attn: Customer Service (MyPreciousMoments)
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.